Fetch transcript and audio
Read transcript turns and request short-lived audio URLs.
Guide
Read supported clinical documents after selecting an encounter document.
Use GET /external/v1/encounters/{encounter_id}/documents/{document_id} after selecting a document from an encounter response or an approved webhook follow-up.
This route returns one supported clinical document for the same caller organization as the encounter. A schema_type of document returns clinical markdown content; a schema_type of ambient_transcript returns transcript metadata only.
| Route | Required scopes |
|---|---|
GET /external/v1/encounters/{encounter_id}/documents/{document_id} |
encounters:read, documents:read |
The caller organization must also be enabled for document routes.
curl "https://api.example.test/external/v1/encounters/enc_9YpJvK2/documents/doc_Note1" \
-H "Authorization: Bearer ch_sk_example_123"
Document detail does not accept query parameters. Authorized callers receive unsupported_filter for any query key on this route.
{
"document": {
"document_id": "doc_Note1",
"encounter_id": "enc_9YpJvK2",
"schema_type": "document",
"title": "Progress note",
"status": null,
"workflow_variant": null,
"created_at": "2026-05-25T14:30:00Z",
"updated_at": "2026-05-25T15:00:00Z",
"content": {
"format": "markdown",
"text": "Assessment and plan text."
}
}
}
For an ambient transcript document, this route returns metadata. Use the transcript route for speaker turns and timing, and the audio route for a short-lived audio URL when available.
| HTTP status | Reason code | What it means |
|---|---|---|
400 |
unsupported_filter |
The request includes a query parameter that this route does not support. |
400 |
unsupported_document_type |
The selected document type is not supported for document detail. |
401 |
missing_bearer, api_keys_disabled, test_prefix_not_allowed, malformed_token, invalid_key, disabled_key, revoked_key, or expired_key |
API-key authentication failed. Branch on the exact reason_code. |
403 |
org_scope_only_required |
Organization-scoped API keys are required. |
403 |
missing_scope |
The API key does not include every required scope. |
403 |
route_not_allowed or organization_not_allowlisted |
The route is not enabled for the caller organization. |
403 |
cross_organization_denied or demo_training_denied |
The encounter is not available to this API key. |
404 |
encounter_not_found or document_not_found |
The encounter or document was not found for the caller organization. |
503 |
digest_key_unavailable |
API-key verification is temporarily unavailable. |
Path IDs are opaque ChartHero IDs. Treat example IDs as illustrative strings only.
For ambient transcript documents, continue to Fetch transcript and audio. See GET /external/v1/encounters/{encounter_id}/documents/{document_id} in the API Reference for the generated endpoint contract.
Read transcript turns and request short-lived audio URLs.
Confirm document and recording scope requirements.
Inspect the generated document contract.